Inerxia pricing Your price. Based on active subscribers.
Starting at $350/month with contract. Everything included. Premium features available à la carte.
Inerxia’s ISP management platform costs from $0.88 per active subscriber per month on an annual contract, with a $350 monthly minimum and volume tiers down to $0.53. AI agents start at $500 each.
Tier rate: $0.88 per active subscriber per month with an annual contract
$5,280 per year. Estimate only — final quote includes premium features and integrations.
AI Agents module
Starts at $500 USD per AI Agent
Voice, text, web chat and email agents for every part of the subscriber lifecycle. Each agent covers one use case; add the channels and capabilities it needs.
1Pick the use case
Tier 1 Support agent
Resolve the common cases end to end.
Inbound voiceSMSWeb chatEmail
from $500
Retention agent
Score churn daily, intervene weeks early.
Outbound voiceSMSEmail
from $500
Billing & Collections agent
Reminders and payment plans on autopilot.
Outbound voiceSMSEmailPayment link
from $500
Field Operations agent
Confirm, reschedule, cut no-shows.
SMSOutbound voice
from $500
Upselling agent
The right offer for each subscriber.
SMSOutbound voiceIn-app push
from $500
Tags show each agent’s usual channels. Any channel can be added.
2Add channels
Voice
Inbound and outbound calls, natural conversation, no IVR maze.
SMS / text
Two-way texting on your numbers, with links and confirmations.
Web chat
On your website and subscriber portal.
Replies, reminders and follow-ups, threaded by subscriber.
3Add capabilities
- Subscriber authentication before any account action
- Account actions on the subscriber record: balances, plan changes, resets
- Remote equipment actions such as CPE restarts
- Payment reminders and your own payment links
- Payment plans negotiated over voice and text
- Appointment confirmation and no-show rescheduling
- Daily churn scoring and proactive save offers
- Plan upgrade, add-on and bundle offers
- Escalation to a human with full context
- Full audit trail on every action
Other products
Quoted on a call.
Thirty minutes on your operation, and you get a price for the pieces that fit.
Quoted after a 30-minute call, based on your operation.
- Phone lines, routing and queues included
- Calls, SMS and email in one queue
Quoted after a 30-minute call, based on your interaction volume and integrations.
- All features
- Up to 3,000 human interactions per month
- Integrations built by a Forward-Deployed Engineer
Billed on resolved outcomes, not seats or hours. Quoted on a call.
- Support, retention, winback, collections, upsell, sales and field coordination
- Operated on your own data, 24/7
Every deployment
Included, not a line item.
- Data migration
- Subscribers, contracts, balances and equipment moved and verified against your live base.
- Parallel cycle
- One full cycle runs alongside yours; nothing cuts over until it matches.
- Training and support
- Training on your own workflow and a direct line to the team that knows your install.
- Keep your processor
- The platform reconciles against the payment processor you already use.
- Live in four weeks
- Your first full cycle is issued in Inerxia four weeks after kickoff.
Pricing, answered.
How much does Inerxia cost?
The Inerxia platform costs from $0.88 per active subscriber per month on an annual contract, with a $350 monthly minimum. The rate drops to $0.70 from 5,001 subscribers and $0.53 from 10,001; above 50,000 pricing is custom. AI agents start at $500 per agent. Contact Center, Subscriber Intelligence and the AI BPO are quoted on a call.
Is there a minimum?
Yes. The platform has a $350 monthly minimum on an annual contract. At $0.88 per active subscriber, that minimum applies until you pass roughly 400 active subscribers; above that you pay the tier rate for your count.
What counts as an active subscriber?
An active subscriber is a subscriber with active service in the platform. Your monthly price is your active subscriber count multiplied by the rate of the tier that count falls in.
How much does an AI agent cost?
AI agents start at $500 USD per agent. Each agent covers one use case — Tier 1 support, retention, billing and collections, field operations or upselling — and the final price depends on the channels (voice, SMS, web chat, email) and capabilities you add to it.
Is Subscriber Intelligence included?
No. Subscriber Intelligence is a separate product, quoted after a 30-minute call based on your interaction volume and the help desk and phone systems it integrates with.
Are migration and training included?
Yes. Data migration, a full parallel billing cycle, training on your own workflow and support are included in every platform deployment rather than billed as separate line items.
Get a quote built on your own numbers.
Thirty minutes on your subscriber count, your channels and your current stack, and you leave with a price for the platform and every agent you add.