Billing reminders and collections, on autopilot.
AI agents send payment reminders, run soft and firm collections, and negotiate payment plans over voice and text — recovering revenue without growing the call center.
Text message · carrier delivered
The problem
Collections is the most expensive call you make — and the easiest one to automate.
Most past-due accounts are not bad payers. They are forgetful, distracted, or waiting for a workable arrangement nobody offered them. AI can reach all of them, on every cycle, at a fraction of the cost — and unlike a dialer, it can actually negotiate the split, take the payment and restore the service in the same conversation.
Text agent
It resolves it in the thread.
On SMS, web chat and email it authenticates the subscriber, resolves the request and sends the link — with the full account context, in seconds.
Text message · carrier delivered
Voice agent
And it answers the phone.
Natural inbound and outbound calls that identify the account and take the action live — no IVR maze, no hold music.
Hi Ana, this is Inerxia. Your invoice of $47.20 is five days past due.
Yes, I know, but money is tight this month.
I can split it in two: $23.60 today and $23.60 on the 15th. Does that work?
Yes, perfect, send me the link.
Triggers
What sets the agent off.
Signals are scored in real time and the right action fires automatically, inside the limits you set.
Signals
Actions
“We tripled our collections coverage without adding a single agent — and recovered receivables we used to write off.”
Watch it work on your own data.
Book a 30-minute demo and see the collections agent work your real aging report, live.