Confirm and schedule truck rolls without the dispatch load.
AI agents confirm appointments, reschedule no-shows and coordinate technician windows over voice and text — cutting failed visits and freeing dispatch for the real exceptions.
Text message · carrier delivered
The problem
A failed truck roll is the most expensive appointment you never completed.
No-shows, wrong windows and unconfirmed installs send crews to empty houses. Dispatch teams spend the day on confirmation calls and reschedules while customers wait and visit costs pile up on jobs that were doomed before the truck left the yard.
Text agent
It resolves it in the thread.
On SMS, web chat and email it authenticates the subscriber, resolves the request and sends the link — with the full account context, in seconds.
Text message · carrier delivered
Voice agent
And it answers the phone.
Natural inbound and outbound calls that identify the account and take the action live — no IVR maze, no hold music.
Hi Marta, this is Inerxia, confirming tomorrow's installation between 9 and 11 AM.
Could we move it to the afternoon instead?
I have a 12 to 2 PM window with a crew already in your area. I will book it and text you the details.
Great, thanks.
Triggers
What sets the agent off.
Signals are scored in real time and the right action fires automatically, inside the limits you set.
Signals
Actions
“Dispatch stopped spending the morning on confirmation calls. They handle exceptions now, which is what we hired them for.”
Watch it work on your own data.
Book a 30-minute demo and see the field operations agent confirm and reschedule real visits from your dispatch board.