Inerxia

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Security

How the platform is built and operated to hold an ISP's subscriber base.

Payments

InerxiaPay runs on PCI Level 1 payment infrastructure. Card data is tokenized and never lands in your systems or ours in raw form.

Access control

Role-based access across every module, with single sign-on available, and a complete audit trail on every action an operator or an agent takes against a subscriber record.

Data protection

Encryption in transit and at rest, configurable data residency, and optional redaction of personally identifiable information before recordings enter the analysis pipeline.

Reporting a vulnerability

If you believe you have found a security issue, email us directly at sebastian@inerxia.co with enough detail to reproduce it. We will acknowledge within one business day.

This page is a summary written for readability. It does not replace your executed agreement with Inerxia. For the controlling documents, or a copy of our data processing agreement, contact us.